Many persons who start using their 1st hosting account, or switch companies, typically have questions with respect to how specific things are executed or confront complications when setting up various things, including e-mails, website settings, and so on. This is the reason why, some web hosts have compiled documentation with common questions and issues so as to help their clients get information swiftly and easily. Consequently, the client care staff can spend more time on real problems that given customers may be encountering, as the solution for the minor things will already be available on the World Wide Web and customers will be able to solve them without having to contact the technical support staff. Having in-depth documentation is critical, especially for new clients with zero experience, because the hosting service involves a multitude of features and lots of individuals can become perplexed about what to do. A good information repository can both help you perform the procedures that you need and learn how the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans include an extensive knowledge base where you can find info on all the predicaments that you could possibly face and their resolutions. You can become aware of how to create and administer a mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are accurate, but nevertheless you are unable to send email messages, for example. We have done our very best to be as exhaustive as possible and to cover all possible options so as to help you save time and to offer you different solutions for each single problem. The knowledge base comprises informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whereas if you wish to see the full article list, you can visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated plans, will allow you to access the thorough online help documentation that we’ve prepared for you. The articles themselves offer generic information about our services, informational tutorials about the various features that you can access, along with troubleshooting guidelines that can help you solve common issues that you might confront. The topics that we’ve included cover just about everything, from uncomplicated things such as how to host a brand new domain name in your account, to more intricate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a specific Control Panel section will always be available in the right corner of the page that you’re on, whereas the whole article list can be accessed through the all-encompassing Help section.