Phone Support in Cloud Hosting
Since we have live phone support 14 hours daily, you'll be able to get in touch with us and consult with one of our customer support agents to learn more about the cloud plans that we provide and make sure that our servers meet the system requirements for your websites before you purchase anything. For your convenience, we have phone numbers on three continents and you will be able to call the one nearer to you - in the USA, Great Britain or Australia. In case you are already a customer, you'll be able to call us about general and billing matters, or even about some tech issues. If the situation is strictly technical or it can take more time to investigate, you will have to go through our ticketing system, that will allow both you and our technical support team to monitor the info supplied by either side.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be sure that there will always be someone to assist you when you have any queries about the semi-dedicated server packages that we offer. Whether you need to know more about our packages, you have some billing issue or some general issue, you can give us a call. Although some more technical matters could require a support ticket so as to give some time to our technical support crew to investigate, we will assist you with quite a lot of technical questions over the phone as well, saving you time and efforts. As we have data centers on 3 different continents - in the USA, Great Britain and Australia, we have local telephone lines in these countries as well. In case you're in another country, we have a global number where you are able to contact us.