Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center incorporated into your Site Control Panel offers a collection of help articles and frequently asked questions. Aimed at fixing any common issue that you could possibly have, they are contributed by our support team of proficient techs.

  • Top quality support service

  • How–To Videos

  • For those of you who want to learn how to troubleshoot a common issue by watching an instructional video, we’ve added a compilation of video tutorials to our Site Control Panel. All the how–to video clips are brief and simple to follow. They offer you visual demonstrations of different website administration actions.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk service with a one–hour ticket response guarantee. A group of skilled technical support engineers will be available to you to reply to all the questions that you might have. During off–peak times, a response will be given in even less than 20 minutes.