For those of you who want to learn how to troubleshoot a common issue by watching an instructional video, we’ve added a compilation of video tutorials to our Site Control Panel. All the how–to video clips are brief and simple to follow. They offer you visual demonstrations of different website administration actions.
A One–Hour Ticket Response Guarantee
With each of our semi–dedicated servers, we offer a 24x7 help desk service with a one–hour ticket response guarantee. A group of skilled technical support engineers will be available to you to reply to all the questions that you might have. During off–peak times, a response will be given in even less than 20 minutes.